Client Examples

Absolute Confidence in Security

Alcan Inc, a Canadian owned business, is a world leader in the field of aluminium packaging and employs some 70,000 staff. Following a number of mergers and acquisitions over the years, the company has inherited a number of different pension schemes in the UK, some of which are administered from the Pension Centre in Bristol.

Individual pension scheme members’ records are administered by a contracting pensions bureau and retained for up to forty years, but the scheme’s legal and accounting records, trust deeds, rules and minutes of meetings are archived by MSR Eurostore at their Portland archive.

Lorraine Palmer is Alcan’s Pensions Co-ordinator at the company’s U.K. Pensions Centre. Lorraine explained: “Although we could scan all documents into the company’s electronic document management system, it is difficult to justify the amount of staff time this would involve when documents only need to
be retrieved on a relatively small number
of occasions”.

“Our legal and actuarial documents are retained for at least ten years and investment and financial records for a minimum of six years. Our own internal storage capacity for old documents consists of four double-width four drawer cabinets. When these are full, or following an audit, we carry out a bulk purge and arrange removal to the MSR Eurostore archive”.
“Our old documents are indexed by file, but not by individual record, so we normally request a complete file to be returned”.

“We have found MSR Eurostore to be very efficient, friendly and competitive. We know exactly what we are going to be charged and there are no hidden add-ons to the cost. Our records contain both personal and confidential data, and security of our archive documents is very important”.